Frequently Asked Questions
Everything you need to know about your Semilac shopping experience.
How long does a Semilac gel polish manicure last?
When applied correctly according to our instructions, a Semilac gel polish manicure remains chip-free and maintains high gloss for up to 21 days.
What is the standard shipping time for orders?
Orders are typically processed within 24 hours. Delivery usually takes 3-5 business days depending on your location and chosen shipping method.
Can I use Semilac products with other brands?
For the best results and maximum durability, we recommend using the complete Semilac system, including our base coats, color polishes, and top coats.
What is your return policy for opened products?
Due to hygiene and safety reasons, we can only accept returns on products that are unused, unopened, and in their original packaging within 30 days of purchase.
Are Semilac products cruelty-free?
Yes, Semilac is committed to ethical beauty. We do not test our products or ingredients on animals.
Which lamp should I use to cure Semilac gel polish?
We recommend using a Semilac UV/LED lamp. Curing times vary by device power, typically ranging from 30 to 60 seconds for LED lamps.